section four: students (postgraduate)
- what does the program seek to achieve for its students?
- what are the expectations of the students? how and how well are these met?
- how are students challenged, their higher order thinking and critical judgement increased on the program?
- knowledge of students and stakeholders
- how are students’ needs, expectations and preferences identified and addressed in the faculty?
- how does the faculty build relationships, networks, contacts and strategies for recruitment, retention and satisfaction of students and stakeholders?
- target students populations, and how these are/are not changing over time, and why
- profile of student population
- equity principles
- student progress and success rates, and their monitoring
- student understanding of the program
- mentoring of students
- student support on the program
- nature and amount of student support
- quality of student support on the program
- the number and utilization of assistants
- counselling support
- extra-curricular support
- students with disabilities
- how is student performance enhanced and assured to be of the highest quality?
- research training for students
- what contact mechanisms exist on the program for staff and students to communicate, how well are these used, and with what outcomes?
- how does the program build positive relationships with students in the achievement of their, the faculty’s and the program’s objectives?
- feedback to students and action taken from this
- feedback from students and action taken from this
- collecting and using student feedback
- questionnaires
- discussion and dissemination of feedback
- staff/student consultative committees
- how is student satisfaction determined on the program? are there surveys of student satisfaction, and how are they used?
- how is student feedback (including complaints) handled? what use is made of feedback for the program, research and administrative development?
- how is student feedback kept up to date as programs change and new developments occur?
- how are student feedback and other data used for program improvement?
- how are student complaints handled?
- career development
- status of, and attention given to, orientation, guidance, career guidance and academic advice
- integration of students into the faculty
- student representation on committees
- arrangements for consultations with students
- how are students kept informed of developments and decisions on the program?
- are staff available for consultation with students?
- are there office hours for staff to be available?
- student evaluation and satisfaction
- student morale
- post-graduation career and employment of students
- alumni: communication, satisfaction, loyalty
- external review and quality assurance
- student records
- strategies for improving student support, and the impact of these
- strategies for staff development to improve student support, and the impact of these
- current strengths and weaknesses
- future directions
- key challenges and prospects
- key opportunities
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